Coopers Scranton Reviews and Testimonials

Reviews and Testimonials

Overall Rating / 3789 Total 1st-Party Reviews

4.8 Out of
5 Stars

Cooper's Seafood House

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5.0 out of 5 stars
review from Google
Teri Manzi - January 17, 2025

My sister and I were there January 6th, 2025. We love the Office and drove up from York, PA for that reason alone. We were pleasantly surprised to find some much more! There was so much to see! And the food was absolutely wonderful, the staff was so very nice, especially Nicole, who pointed us to different things to see that we may have missed, and was just overall so sweet to us! Two silly ladies loving the “Office”, and your staff allowing us to, made for an awesome time!!! We will definitely come back again!

Responded - January 17, 2025

We're delighted you enjoyed your visit and appreciated our staff, especially ******. Looking forward to welcoming you back soon!
5.0 out of 5 stars
Teri M. - January 17, 2025

My sister and I were there January 6th, 2025. We love the Office and drove up from York, PA for that reason alone. We were pleasantly surprised to find some much more! There was so much to see! And the food was absolutely wonderful, the staff was so very nice, especially Nicole, who pointed us to different things to see that we may have missed, and was just overall so sweet to us! Two silly ladies loving the “Office”, and your staff allowing us to, made for an awesome time!!! We will definitely come back again!

5.0 out of 5 stars
review from Google
Anna Maria - January 14, 2025

I had so much fun and the atmosphere was fun & nostalgic! Nicole and the rest of the service team were accommodating and great. Definitely going back and I drove all the way from Mechanicsburg, PA!

Responded - January 14, 2025

We're glad you enjoyed the atmosphere and our service team. Looking forward to your next visit!
5.0 out of 5 stars
review from Google
Jonathon Kroner - January 11, 2025

Absolutely amazing experience I proposed to my fiancé there (and for those curious she did say yes!) and they bent over backwards to make it an unbelievably unforgettable experience the food was amazing the staff was top notch we will be returning as soon as we’re able to!!!!!

Responded - January 11, 2025

We're honored to have been part of your special moment. Delighted to hear you enjoyed the food and service. Looking forward to your return!
4.0 out of 5 stars
Charlotte T. - January 9, 2025

It was very good

5.0 out of 5 stars
review from Google
Amber Lea - January 8, 2025

5 stars all the way! We came in from NC to visit family and we gathered at Coopers. They were very accommodating, wait staff was friendly and prompt. Great food and an honest establishment ❤️ thank you coopers

Responded - January 8, 2025

So glad you enjoyed your visit to Coopers! We appreciate your kind words about our staff and food.
5.0 out of 5 stars
review from Google
Ava Skavery - January 5, 2025

it was amazing!!!!!!!! genuinely such great food. me and my friend came here after a day out and everything was spectacular!! i got maryland crab roll and my friend got maine lobster roll. the sides were fries and we got broccoli instead of coleslaw and everything was sooooo good. definitely coming back :)

Responded - January 5, 2025

So glad you enjoyed the Maryland crab and Maine lobster rolls! We look forward to your next visit.
4.0 out of 5 stars
review from Google
Ozzie Osborn - January 4, 2025

Wait, what! Judy and Ozzie eating at Cooper’s in Scranton, Pennsylvania when we see our New Jersey friends Captain Bill and Kelly! Small world this is!

Responded - January 4, 2025

So glad you enjoyed your surprise encounter at Cooper's! It truly is a small world.
5.0 out of 5 stars
review from Google
Thomas Hall - January 4, 2025

Recent Faith Family Dining with a special Holiday Room was amazing. Food & deserts with beverages were amazing.

Responded - January 4, 2025

We're glad you enjoyed the holiday room and our food selection. Thank you for your kind words!
5.0 out of 5 stars
Thomas F H. - January 3, 2025

Recent Faith Family Dining with a special Holiday Room was amazing. Food & deserts with beverages were amazing.

1.0 out of 5 stars
Marie H. - December 30, 2024

You have my message that should say it all. i would like a response to my email.

4.5 out of 5 stars
Greg B. - December 30, 2024

Very satisfied!

5.0 out of 5 stars
review from Google
Pedro Ferreira - December 28, 2024

(Translated by Google) Fast service. Commensurate price. Quality food. The office gift shop is very large, full of references even for the most fanatical. Even though the series isn't easy, it's worth it. (Original) Serviço rápido. Preço condizente. Comida de qualidade. Gift shop do The office muito ampla, cheia de referência até para os mais fanáticos. Mesmo que não seja fácil da série, vale a pena.

5.0 out of 5 stars
Patricia M. - December 28, 2024

Quick delivery of on- line gift cards!

5.0 out of 5 stars
review from Google
Joseph Contino - December 28, 2024

Great menu awesome food crab bisque awesome

Responded - December 28, 2024

Thank you for your praise! We're glad you enjoyed our menu and food.
5.0 out of 5 stars
review from Google
Moiz Arif - December 26, 2024

Great local seafood joint. The best interior design and decor with attention to detail. The ambiance, theme, and atmosphere are amazing. We liked the food items on the menu, and the staff was kind enough to substitute a few things based on our request. The chessy dill haddock was just okay. We found it to be a bit out of flavor. The classic shrimp basket was good, and the fries accompanying it were great as well. The chocolate mousse was just phenomenal. My son liked the giant pretzel as well.

Responded - December 26, 2024

Thank you for your detailed feedback. We're glad you enjoyed our ambiance and service. We'll take your comments about the haddock into consideration.
5.0 out of 5 stars
Rosemary A. - December 24, 2024

It was. ok. i didn't read carefully. Thinking i was purchasing a $100 gift card not realizing it cost .99cents🤦‍♀️ i gave my sister a dollar in the card with the receipt and laughed. My bad. That's what i get for being a last minute shopper. But it would have been really great if i could have printed something out in the mean time to put in an envolope. You know what i mean?

1.0 out of 5 stars
Jarrod S. - December 24, 2024

My kids and I liked the atmosphere in the train room but it was cold in there. My wife and mother had a crabcake sandwich they both didn't enjoy it honestly. I had the crab and lobster Alfredo and ever bit of crab had shell in it and the lobster pieces were hard and very chewy. The worst lobster ive ever had sad to say. The bisque was good. Even my kids Dino nuggets were overcooked. We didn't return the food because we felt it was important that our kids appreciate the food we received but as I'm leaving this review I can be honest. I grew up going to cooper's every year as a kid and wanted to share that experience with my family, unfortunately with the quality of food we received i don't think I'll return maybe it was an off night for it being a Monday. The server was very pleasant.

5.0 out of 5 stars
Ronald O. - December 24, 2024

My wife and I first visited on a date 31 years ago since we live an hour and a half away. At this time of the year it has a wonderful Christmas spirit for both young and older. We both celebrated with a great seafood dinner served by a very nice waitress. I really did not remember all of the great wall decor but once you are there, wow, you really cannot take it all in. The after dinner walk around gave us even more appreciation of the wall coverings nostalgia. This restaurant really embodies the opportunity and enjoyment of going out for a meal. I know we will not wait another bunch of years to visit again. Give Coopers a 10.

5.0 out of 5 stars
REBECCA H. - December 23, 2024

Our group came in last week for our work holiday party. All of our meals were delicious. Our waitress Diane was fantastic, she went above and beyond to make our dinning experience exceptional. We will definitely be back again.

5.0 out of 5 stars
review from Google
Sarah Stemple - December 21, 2024

Food was great and we love the theming

Responded - December 21, 2024

So glad you enjoyed our food and atmosphere! Thanks for your feedback.
5.0 out of 5 stars
Christopher R. - December 19, 2024

Very good. Ryan was extremely helpful in getting my order shipped to my house.

5.0 out of 5 stars
Sandy B. - December 18, 2024

As I said in my other correspondence, there was no lobster in the Crab and lobster alfredo, absolutely none, there was crab and 2 shrimp. I wanted that dinner because of the lobster or I would have ordered the cheesy dill haddock. Also, we never got any bread.

5.0 out of 5 stars
review from Google
Karen Hollywood - December 17, 2024

Not just an excellent seafood restaurant but a visual experience like no other!

Responded - December 17, 2024

We're glad you enjoyed both our seafood and the ambiance. Thanks for your kind words!
5.0 out of 5 stars
Lisa P. - December 15, 2024

Been going to coopers for years and always amazing

5.0 out of 5 stars
review from Google
Randy Conklin - December 12, 2024

Always an excellent experience every time I visit. Bar Manager Tom and his impeccable service and hospitality. The Rhode Island clams and the New England Clam Chowder were amazing. Love visiting this place every chance I get. Also Tom has an awesome Transformers collection. Highly recommend

Responded - December 12, 2024

Thank you for your high recommendation and kind words about our bar manager and food. We're glad you enjoy our Transformers collection too!
5.0 out of 5 stars
Jeanne W. - December 11, 2024

Loved it! Food is always good and the atmosphere is lovely! Only get here once or twice a year and I never have a complaint! I do wish there were more "Coopers" souvenirs.

5.0 out of 5 stars
review from Google
Megan George - December 10, 2024

We went for dinner on Sunday night. We were seated quickly and our waitress, Brooke, was great! The food was delicious and fresh, definitely will return :)

Responded - December 10, 2024

So glad you enjoyed your meal and service! We look forward to your next visit.
5.0 out of 5 stars
review from Google
Donald Broadbent - December 9, 2024

2 POUND LOBSTER TAIL!! What more needs to be said. We visited this place towards the end of summer and wish we hadn’t waited so long to visit. This place has an excellent deck for outdoor dining and the food was just amazing. If you are a lobster lover 🦞 this is the place for you.

Responded - December 9, 2024

So glad you enjoyed our lobster tail and outdoor dining! Hope to see you again soon.
1.5 out of 5 stars
Bonnie P. - December 9, 2024

VERY disappointing experience yesterday, Dec. 8. Ordered Calamari appetizer that was NOT breaded and limp. It was seasoned only and limp. When Owen, our server asked how things were, I told him it was disappointing. He agreed it wasn't cooked long enough and took it back to the kitchen. He returned with more cooked calamari that was not good. His service was not in question, but your chefs are. Your high prices do not reflect high quality. Time to perhaps reduce your offerings and improve quality of food.

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