Coopers Scranton Reviews and Testimonials

Reviews and Testimonials

Overall Rating / 4226 Total 1st-Party Reviews

4.8 Out of
5 Stars

Cooper's Seafood House

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5.0 out of 5 stars
review from Google
Alex Ohme - October 1, 2026

I've eaten here a few timess and it's a great place to eat seafood and look around. So many dining rooms with different decorations and artifacts. The Office gift shop is great, too. The food is very good and reasonably priced. A must-try if it’s your first time in Scranton or if you're just a fan of The Office.

5.0 out of 5 stars
review from Google
Jay Masters - October 1, 2026

Iconic Scranton destination. Friendly staff. Great food. Large beer selection including some great craft brews. Very popular restaurant with plenty of parking available. There is also a gift shop.

1.0 out of 5 stars
review from Google
Sue Monseur - October 1, 2026

Well was very disappointed. Haven't been there in a few years and the food and the service went way downhill. The lobster dinner was terrible the server we had seriously had no personality. He didn't go over anything or suggest anything and looked like he was sping on a camping trip..I remember Coopers back in the 80s.whem alligator was on thr menu. The crab bisque also is not the same. Definitely not going back. Very overpriced for the food you.get And not worth it at all.the lobster sucked as well and very small. That waiter needs to be trained to deal with people. Very poor customer service skill set.

5.0 out of 5 stars
review from Google
Arnold Goldstein MD - September 30, 2026

On that cold, rainy evening, I observed a tall young man named Cody exhibit exemplary character “a true mensch” by escorting an elderly couple to their vehicle. Upon returning inside, he encountered a child suffering an acute airway obstruction. Cody intervened with remarkable precision, successfully performing the Heimlich maneuver and saving the child’s life. As a physician, I would have immediately rendered medical assistance. However, I must candidly admit I was entirely preoccupied with enjoying an excellent piece of salmon. Given Cody's swift response and the distraction of a good piece of fish, my clinical services were, fortunately, redundant.

5.0 out of 5 stars
review from Google
Joanne Hasnik - September 28, 2026

This is a hidden gem! The best seafood I ever had! It was “The Just Seafood Dinner” OMG fantastic! The bartender Victoria was amazing!!!

Responded - September 28, 2026

Hi Joanne, We're glad you enjoyed "The Just Seafood Dinner" and had a great experience with our bartender Victoria! Thanks for sharing your feedback about the seafood and service and it was nice to meet you. Hope to serve you well in the future. Sincerely, Paul Cooper
5.0 out of 5 stars
review from Google
Jeff Janney - September 28, 2026

What a great experience! We came up to Scranton for a quick getaway for my wife's birthday. We had enjoyed watching The Office so I thought seeing some of the places mentioned in the show would be fun. Being from the Chesapeake Bay area of Maryland we are kinda seafood snobs! Thought seafood would be good but not expected to be blown away with the delicious things we ordered. The only thing that was better then the food was the SUPER server we had, Nicole. She went above and beyond to make my wife's birthday dinner very special. She told us about local points of interest and upcoming holiday events. She even brought out a whipped topping birthday treat with a candle and made sure we didn't leave without having the Maryland Crab Bisque soup. If you are in the area and don't stop in at Cooper's then you didn't get the full Scranton experience!!

Responded - September 28, 2026

Hi Jeff, We're glad you enjoyed the seafood and that your wife's birthday dinner felt special. It's great to hear our server Nicole helped make your visit memorable and shared local tips. Thank you for mentioning the Maryland Crab Bisque. Coopers is so fortunate to have such a sweet customer as you! Sincerely, Paul Cooper
5.0 out of 5 stars
Jeff And Tammy J. - September 28, 2026

What a great experience! We came up to Scranton for a quick getaway for my wife's birthday. We had enjoyed watching The Office so I thought seeing some of the places mentioned in the show would be fun. Being from the Chesapeake Bay area of Maryland we are kinda seafood snobs! Thought seafood would be good but not expected to be blown away with the delicious things we ordered. The only thing that was better then the food was the SUPER server we had, Nicole. She went above and beyond to make my wife's birthday dinner very special. She told us about local points of interest and upcoming holiday events. She even brought out a whipped topping birthday treat with a candle and made sure we didn't leave without having the Maryland Crab Bisque soup. If you are in the area and don't stop in at Cooper's then you didn't get the full Scranton experience!!

5.0 out of 5 stars
Arlene G. - September 27, 2026

I have dined in the past when I was in the area. I live in Florida. I am coming this evening.

5.0 out of 5 stars
review from Google
Kellie Montrose - September 27, 2026

Food was great & staff was attentive. Love the decor, can't wait to return!!

Responded - September 27, 2026

Hello Kellie, We're glad you enjoyed the food and our decor. Thank you for mentioning our staff's attentiveness and please return to check out the rest of Coopers. Sincerely, Paul Cooper
5.0 out of 5 stars
review from Google
GlassKing - September 27, 2026

So many things to check out it will definitely take a few trips. Good thing the food is delicious and the staff is friendly.

Responded - September 27, 2026

Dear Glassking, We're glad you enjoyed your visit to Coopers. Thanks for mentioning our team’s friendliness and that you enjoyed our food. Please come back soon and check out the rest of Coopers. Sincerely, Paul Cooper
5.0 out of 5 stars
KELLIE M. - September 26, 2026

First time here & love the decor. . The food was GREAT! Staff was attentive & friendly. Cant wait to return 😉

5.0 out of 5 stars
Kristin G. - September 26, 2026

Absolutely phenomenal. Adrienne was our server and 10 out of 10. We will be back!

Responded - September 29, 2026

Dear Kristen, Thank you so much for the great review! Adrienne will be so pleased to read what you have written. Thank you for taking the time to write us about you visit and please return. Sincerely, Paul Cooper
5.0 out of 5 stars
Julia D. - September 24, 2026

We didn't know what to expect. our son took us out to dinner for my Husbands Birthday. It was a happy Nostalgic Surprise. Food was delicious. From the moment we walked in and left we received excellent customer service. We will be returning.

Responded - September 29, 2026

Dear Julia, Thank you for such a sweet review. Happy birthday to your husband and I'm glad to hear that you enjoyed your visit with us here at Coopers Seafood. I appreciate that your son chose Coopers to dine at. Very kind regards, Paul Cooper
Yes Recommends
review from Facebook
Ellen Richards - September 21, 2026

We ended up in Scranton for a couple days with unexpected Car problems and had dinner here it was AMAZING!! Service, food, and decor were awesome! Would highly recommend dining here😊

5.0 out of 5 stars
review from Google
Jeffry Richards - September 21, 2026

The food and service was great! We are in Scranton Pennsylvania because of a vehicle breakdown. Had to spend a couple nights. Looked through Google to find places to eat and things to do. This place had good reviews and we took a chance and we're very pleased. Certainly would go again if we're ever here in Scranton...

5.0 out of 5 stars
review from Google
Sweets - September 21, 2026

Amazing food, excellent experience!! Would absolutely be back. I will let the pictures speak for themselves. Yes- the food WAS as good as the pics! Plus the entire place has such a fun vibe. The bathrooms were like a complete aura by themselves! Elvis in the women's, beetles in the men's. Too fun!

5.0 out of 5 stars
Daryl Z. - September 21, 2026

Great food & great service is a combination that makes for a fabulous dinner night with your spouse! Coopers does that!

5.0 out of 5 stars
review from Google
Dennis Skiro - September 20, 2026

Never had a bad meal at Cooper's!

Responded - September 20, 2026

Dear Dennis, Thank you Dennis for that nice comment. We appreciate you sharing your consistent experiences. Glad to know you've enjoyed your meals with us. Very kind regards, Paul Cooper
5.0 out of 5 stars
review from Google
Danielle McMicken - September 20, 2026

Very good food!

3.0 out of 5 stars
review from Google
Vivasan Viva - September 19, 2026

It was interesting for little children to eat at a pirate ship. This place (and the restrooms especially are VERY different). The service was somewhat slow, however without any mess ups. The fish&chips disappointed me. They must have been cooked in oil below the T, which made the batter absorb all the oil it could. So the fish was unbelievably greasy. I had to take the batter off and eat the fish only. The little children weren't too fond of the dino chicken bites. The lobster and some other things were ok.

4.5 out of 5 stars
Liz G. - September 18, 2026

Nicole is the best employee at Cooper’s! She is informative and fun! We’ve come here for 8 years and she told us all the fun stuff! She is awesome and she deserves a raise!

4.0 out of 5 stars
WILLIAM Z. - September 18, 2026

Great menu, awesome beer selection, but I wish "happy hour" extended until Friday as did some of the specials. VERY DISAPPOINTED that you do not take reservations. We have driven 25+ miles several times only to find out that there was a 60 minute or longer wait. If you took reservations, you could staff better, and open up another room for seating. ALSO, take a credit card number, and let there be a $50.00 charge for a no show! And, with reservations, you could tell me, when I call, that you are full, and we will make plans elsewhere. Seems to be a much better way to serve the guest, and handle staffing. Done by most of the industry. LET ME KNOW WHY it is a bad idea! Dean [email protected]. ALSO, only 2 German beers for Oktoberfest?? Should have been no problem to drop a few others from the list. And no event in the big room like last year?? Was a great night, and I wanted to bring friends.

5.0 out of 5 stars
review from Google
Donald Schwab (DC2WK) - September 18, 2026

What a amazing place to eat 😲Everything is so interesting here. Every space is full with film requisites. And the food was so delicious 🤤 The most amazing restaurant I ever went.

3.0 out of 5 stars
review from Google
Maria Casiano - September 18, 2026

The food is good but they service very little food for the price u pay.

2.0 out of 5 stars
review from Google
San J - September 17, 2026

Coopers has gone DOWNNNNNNNN HILLLLLLLLL wow the food was bad! The calamari was soggy. The lobster roll was terrible lobster meat tasted like it came out of a frozen bag from Walmart. Coconut shrimp was not breaded in house it was definitely bought off a truck. This place has a lot of class they should really reflect it in their menu in EVERY SINGLE ITEM. IF THEY WANA STAY IN BUSINESS. PEOPLE TALK. REVIEWERS REVIEW. Step it up coopers! I miss the old days! Get some good chefs back there get the garbage off the menu make everything in house. You will be better off

5.0 out of 5 stars
review from Google
Faycal Benabid - September 16, 2026

I visited Cooper’s Seafood House during my trip from Germany to Canada and the United States, and it became one of the highlights of my journey. The seafood was fantastic, and the atmosphere made the visit truly memorable. Scranton won me over, and Cooper’s is a big part of that wonderful memory. I’m planning another road trip next year and would love to come back. Thank you for an experience I’ll never forget. Warm greetings from Germany!

5.0 out of 5 stars
Faycal B. - September 16, 2026

I visited Cooper’s Seafood House during my trip from Germany to Canada and the United States, and it became one of the highlights of my journey. The seafood was fantastic, and the atmosphere made the visit truly memorable. Scranton won me over, and Cooper’s is a big part of that wonderful memory. I’m planning another road trip next year and would love to come back. Thank you for an experience I’ll never forget. Warm greetings from Germany!

Responded - September 16, 2026

Dear Faycal, Many customers that pass through our doors but few leave such glowing reviews as you did! We're glad our seafood and atmosphere added to your journey. It's great to hear Cooper’s became a memorable part of your visit to Scranton. Safe travels on your next road trip! Sincerely, Paul Cooper
P.S. Drawing on my 9th grade German vocabulary....Vielen Dank Fur ihren Besuch
5.0 out of 5 stars
review from Google
KidA - September 15, 2026

This is a fun place with multi-level outdoor decks, Beatles/Elvis themed bathrooms and the seafood is very good.

5.0 out of 5 stars
review from Google
MindyAnn Frank - September 15, 2026

The food is great. Pricing is okay. Staff are friendly I love all the decor. It’s fun to walk through. If you are a the office fan they can meet you expectations. Not a fan of the show but the store is fun to look at. If you are in the area be sure to stop by and enjoy a nice hearty Meal

4.5 out of 5 stars
Dennis P. - September 15, 2026

Great decor, good service. Issue with fresh oysters on half shell , the server did not know what variety which menu ask you waiter . We each got 1 doz, they were dry, no natural juice. I don’t believe that that where freshly sucked. . What a disappointment for a high end seafood restaurant. The prices are reasonable, noticed. Many families. . Other food was great.

Responded - September 16, 2026

Dear Dennis, I am so sorry that the oysters were not up to par when you visited. I spoke to the kitchen about this . We’re glad you enjoyed the decor and other dishes and thank you for taking the time to write us. Once again , my sincere apology.
Paul Cooper
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