Privacy Policy

Last Updated: October 30, 2025

Thank you for visiting Cooper’s Seafood House (“Cooper’s,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (www.coopers-seafood.com), sign up for our emails, or engage with us online.

By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you in several ways to provide a better, more personalized experience.

a. Information You Provide Directly

  • When you make a reservation, purchase a product, join our mailing list, or fill out a form, we may collect:

    • Name, email address, phone number, and mailing/billing address

    • Payment details (processed securely via third-party payment providers)

    • Preferences, feedback, or messages you send us

b. Information Collected Automatically

When you visit our website, certain information may be collected automatically:

  • Your IP address, browser type, operating system, and referring URLs

  • Pages viewed, time spent on our site, and links clicked

  • General location data (not precise GPS) derived from your IP address

We use this data to improve our website performance, measure engagement, and better tailor our content.

2. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (such as web beacons or pixels) to improve functionality, analyze usage, and personalize content.

  • Cookies are small text files stored on your device that help us remember your preferences.

  • Web Beacons (Pixels) are small, invisible graphics embedded in web pages or emails that help us understand user interaction—such as whether an email was opened.

You can manage or disable cookies in your browser settings. Disabling cookies may affect some site features.

3. Email Marketing and Mailchimp

We use Mailchimp to send marketing emails, event updates, and special offers. Mailchimp may collect limited information about your engagement with these emails, including:

  • Whether the email was opened

  • Links clicked

  • Approximate location and device used

This helps us measure interest in our content and improve communication. You can opt out at any time by clicking the “unsubscribe” link in any email or contacting us directly.

If you disable images in your email program, Mailchimp’s tracking pixel will not load.

4. How We Use Your Information

We may use your information to:

  • Process orders and respond to inquiries

  • Send marketing emails (with your consent)

  • Improve our website and communication

  • Comply with legal obligations or protect our rights

We never sell or rent your personal information.

5. Sharing Your Information

We may share limited information with trusted third parties who help us operate our business:

  • Service providers (e.g., shipping companies, payment processors, email providers like Mailchimp)

  • Analytics and advertising partners (e.g., Google Analytics, Meta Pixel)

  • Legal authorities when required to comply with law or protect our business

All partners are required to protect your information and use it only for the purpose we specify.

6. Your Choices and Rights

You may:

  • Opt out of marketing emails anytime via the unsubscribe link or by contacting us

  • Request access or correction to your personal data by emailing us

  • Disable cookies through your browser settings

  • Request deletion of your personal data (subject to legal requirements)

7. Data Security

We take data protection seriously. We use SSL encryption and industry-standard safeguards to secure your information. While no system is 100% secure, we work hard to prevent unauthorized access or misuse.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have done so, please contact us immediately and we will delete the information.

9. Links to Other Websites

Our website may link to external sites (such as social media, partners, or vendors). We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy to reflect new laws, technology, or business practices. The latest version will always be posted here with the updated “Last Updated” date.

11. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

Cooper’s Seafood House, Inc.
701 N. Washington Ave
Scranton, PA 18509
570-346-6883